Terms & Conditions
Welcome to HH Detailers. By accessing our website and booking our services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.
1. Services
HH Detailers provides professional mobile car detailing and vehicle care services at the customer’s selected location. All services are subject to availability, weather conditions, and accessibility of the service area.
2. Appointments & Bookings
Appointments can be scheduled through our website, phone, or other approved communication methods. Customers are responsible for providing accurate booking information, including vehicle details, service location, and contact information We reserve the right to reschedule appointments due to severe weather, unsafe working conditions, or unforeseen circumstances.
3. Payments
Payment is due upon completion of the service unless otherwise agreed in advance. We accept approved payment methods listed on our website. Prices may vary depending on vehicle size, condition, and selected services. Additional charges may apply for excessively dirty vehicles, pet hair removal, stain treatment, or services outside the original booking scope.
4. Cancellation & Rescheduling
Customers may cancel or reschedule appointments by providing reasonable notice prior to the scheduled service time. Late cancellations or missed appointments may be subject to a cancellation fee. HH Detailers reserves the right to refuse service for repeated no-shows or inappropriate behavior.
5. Customer Responsibilities
Customers must ensure the vehicle is accessible at the scheduled location and that there is adequate space for our team to safely perform the service. Customers are also responsible for removing personal belongings and valuables from the vehicle before service begins. HH Detailers is not responsible for lost, damaged, or misplaced personal items left inside the vehicle.
6. Service Limitations
While we strive to deliver the best possible results, some stains, scratches, odors, paint defects, or damages may be permanent and cannot be completely removed. Results may vary depending on the condition and age of the vehicle.
7. Liability
HH Detailers will take all reasonable care while servicing your vehicle. However, we are not liable for pre-existing damage, mechanical failures, electrical issues, or wear and tear discovered during or after the service. Customers must inform us of any sensitive areas, damages, or special conditions before the service begins.
8. Website Usage
All content on this website, including text, logos, images, and branding, is the property of HH Detailers and may not be copied, reproduced, or distributed without written permission.
9. Privacy
Customer information collected through bookings or contact forms is used solely for service-related communication and business operations. We do not sell or share personal information with third parties except where required by law.
10. Changes to Terms
HH Detailers reserves the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of our website or services constitutes acceptance of any updated terms.
11. Contact Information
If you have any questions regarding these Terms & Conditions, please contact us through our website or customer support channels.